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Frequently Asked Questions

Water Budget FAQs

Why does the city use water budgets?
Why are water budgets being recalculated in 2020?
How is my water budget calculated?
Why is my water budget different from my neighbor’s if we’re all allocated the same amount?
Will I have to get rid of my lawn?
What if I use more than my budgeted amount?
Can I roll the water I didn’t use this billing period over to the next?
How do you know how much water my lawn needs?
I’m having trouble staying within my monthly budget, what can I do?
How do I adjust my persons per household or irrigable area?
How can I track my water use?
When is my meter read? Can I read my own meter?
What if I have a right-of-way area that I maintain?
Does my monthly budget allow for watering trees in winter months?
How does rainfall affect my water budget?
Is my sewer charge affected by my water budget?
What is the base charge?
What if I have special circumstances that might cause me to need more water?
What if I have an In-home daycare?

Contact Us

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Contact Us

Greeley Water and Sewer

1001 11th Avenue, 2nd Floor
Greeley, CO 80631

Monday - Friday, 8am - 5pm

970-350-9811 tel
970-350-9805 fax
water@greeleygov.com


Water Conservation

970-336-4134
970-336-4168 for Water Budget
conserve@greeleygov.com


Water Quality

Taste, odor, or appearance

970-350-9836
waterquality@greeleygov.com


Emergencies

Water 7am-3pm970-350-9320
Sewer 7am-3pm970-350-9322
After hours/ weekends970-616-6260

Other Numbers

Billing970-350-9811 (dial 2 for billing clerk)
Start or stop service970-350-9811 (dial 2 for billing clerk)
Water pressure970-350-9320
Water restrictions & violations970-336-4134
Utility line locates811

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